GENERAL TERMS AND CONDITIONS OF SALE
https://limitedcardboard.es/
1. GENERAL INFORMATION
The ownership of this website https://limitedcardboard.es/, (hereinafter referred to as the Website) is held by: Héctor Márquez Martínez, with Tax ID: 48028753S, and whose contact details are:
Address: Bailén, 10 - 08800 Vilanova i la Geltrú - Barcelona
Contact phone: +34 656 33 45 58
Contact email: limited@limitedcardboard.es
This document (as well as other documents mentioned herein) regulates the conditions governing the use of this Website (https://limitedcardboard.es/) and the purchase or acquisition of products and/or services on it (hereinafter, Conditions).
For the purposes of these Conditions, it is understood that the activity carried out by Limited Card Board through the Website includes:
Selling cards in individual packs or boxes.
In addition to reading these Conditions, before accessing, browsing and/or using this website, the User must have read the Legal Notice and General Terms and Conditions of Use, including the cookie policy, and the privacy and data protection policy of Limited Card Board. By using this Website or by making and/or requesting the purchase of a product and/or service through it, the User consents to be bound by these Conditions and all of the above, so if they do not agree with all of it, they should not use this Website.
Furthermore, it is informed that these Conditions may be modified. The User is responsible for reviewing them each time they access, browse, and/or use the Website since those in effect at the time of the request for the purchase of products and/or services will apply.
For any questions the User may have regarding the Conditions, they can contact the owner using the contact details provided above or, where applicable, using the contact form.
2. THE USER
Accessing, browsing, and using the Website confers the status of user (hereinafter referred to individually as User or collectively as Users), thus accepting, from the moment browsing begins on the Website, all Conditions established herein, as well as any subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as appropriate.
The User assumes responsibility for the correct use of the Website. This responsibility extends to:
· Using this Website solely to make inquiries and purchases or acquisitions that are legally valid.
· Not making any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it could be canceled, and the relevant authorities would be notified.
· Providing truthful and lawful contact information, for example, email address, postal address, and/or other data (see Legal Notice and General Terms and Conditions of Use).
The User declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website.
The Website is primarily aimed at Users residing in Spain. Limited Card Board does not ensure that the Website complies with legislation from other countries, either fully or partially. Limited Card Board disclaims any liability that may arise from such access, nor does it guarantee shipments or provision of services outside of Spain.
The User may formalize, at their discretion, a sales contract with Limited Card Board for the desired products and/or services in any of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Users who are properly registered can purchase on the Website by the means and forms established. They must follow the online purchase process of https://limitedcardboard.es/, during which several products and/or services can be selected and added to the cart, basket, or final purchase area, and finally click on: "Pay."
Likewise, the User must fill in and/or verify the information requested at each step, although during the purchase process, before making the payment, the purchase data can be modified.
Subsequently, the User will receive an email confirming that Limited Card Board has received their order or purchase request and/or service provision, that is, the order confirmation. Additionally, the User will also be informed via email when their purchase is being shipped. These notifications may also be made available to the User through their personal connection space on the Website.
Once the purchase process is completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email and, if applicable, through their personal connection space on the Website. Likewise, the User can, if they wish, obtain a paper copy of their invoice by requesting it from Limited Card Board using the contact spaces on the Website or through the contact details provided above.
The User acknowledges being aware, at the time of purchase, of certain particular sale conditions concerning the product and/or service in question and which are displayed alongside the presentation or, where applicable, the image of the product on its page on the Website, indicating, by way of example but not exhaustively, and according to each case: name, price, components, weight, quantity, color, product details, or characteristics, mode in which they will be carried out and/or cost of the services; and acknowledges that placing the purchase order materializes full and complete acceptance of the particular sale conditions applicable in each case.
Unless expressly stated otherwise, Limited Card Board is not the manufacturer of the products sold or that might be marketed on the Website. While Limited Card Board makes significant efforts to ensure that the information displayed on the Website is correct, occasionally the packaging and/or materials and/or components of the products may contain additional or different information from what appears on the Website. Therefore, the User should consider not only the information provided by the Website but also the information available on the labeling, warnings, and/or instructions accompanying the product.
4. AVAILABILITY
All purchase orders received by Limited Card Board through the Website are subject to product availability and/or whether no circumstances or force majeure (clause nine of these Conditions) affect their supply and/or service provision. If difficulties arise regarding the supply of products or if products are out of stock, Limited Card Board commits to contacting the User and refunding any amount that may have been paid as payment. This will also apply in cases where the provision of a service becomes unfeasible.
5. PRICES AND PAYMENT
The prices displayed on the Website are final, in Euros (€) and include taxes, unless required by law, especially regarding VAT, indicates and applies otherwise.
Shipping costs are included in the final prices of the products as shown on the Website. Thus, Limited Card Board provides delivery and/or shipping services through: GLS.
Under no circumstances will the Website automatically add additional costs to the price of a product or service, but only those that the User has voluntarily and freely selected and chosen.
Prices can change at any time, but possible changes will not affect orders or purchases for which the User has already received a purchase confirmation.
The accepted methods of payment will be: Credit or debit card.
Limited Card Board uses all means to ensure the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure SSL (Secure Socket Layer) payment system.
Credit cards will be subject to checks and authorizations by the issuing bank, and if said entity does not authorize the payment, Limited Card Board will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.
Once Limited Card Board receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure there are sufficient funds to complete the transaction. The charge on the card will be made at the time the shipment and/or confirmation of the service being provided in the agreed form and, if applicable, location is sent to the User.
In any case, by clicking on "Pay," the User confirms that the payment method used belongs to them.
6. DELIVERY
In cases where physical delivery of the contracted item is required, deliveries will be made within the following territory: Spain (Peninsula and Balearic Islands).
Except in cases where unforeseen or extraordinary circumstances exist or, where applicable, derived from product customization, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the timeframe indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of the purchase confirmation.
If for any reason attributable to Limited Card Board, it cannot meet the delivery date, it will contact the User to inform them of this circumstance and the User will be able to choose to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the amount paid. In any case, home deliveries are made on business days.
If delivery of the order proves impossible due to the User's absence, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to arrange for it to be delivered again.
If the User will not be at the delivery location during the agreed time slot, they must contact Limited Card Board to arrange delivery on another day.
In the event that 30 days pass from when the order is available for delivery and it has not been delivered due to reasons not attributable to Limited Card Board, Limited Card Board will understand that the User wishes to withdraw from the contract and it will be considered resolved. As a result of the resolution of the contract, all payments received from the User will be refunded, except for additional costs resulting from the User's choice of a different delivery method than the least expensive standard delivery offered by the Website, without undue delay and, in any case, within a maximum period of 14 calendar days from the date the contract is considered resolved.
However, the User must bear in mind that the transport resulting from the resolution may incur an additional cost that may be passed on to them.
For the purposes of these Conditions, it will be understood that delivery has occurred or that the order has been delivered at the moment when the User or a third party indicated by the User acquires physical possession of the products, which will be evidenced by signing the receipt of the order at the agreed delivery address.
The risks associated with the products will be the responsibility of the User from the moment of delivery. The User acquires ownership of the products when Limited Card Board receives the full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it occurs after the full payment amount has been received by Limited Card Board.
In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and/or provision will be considered located within the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta, and Melilla. The applicable VAT rate will be the one legally in force at any given time depending on the specific article in question.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is hereby informed that if they detect an error in entering data necessary to process their purchase request on the Website, they may modify the same by contacting Limited Card Board through the contact spaces enabled on the Website, and, where applicable, through those enabled to contact customer service, and/or using the contact details provided in the first clause (General Information). Likewise, this information could also be corrected by the User through their personal connection space on the Website.
In any case, before clicking on "Pay," the User has access to the space, cart, or basket where their purchase requests are recorded and can make modifications.
Similarly, the User is referred to consult the Legal Notice and General Terms and Conditions of Use and, specifically, the Privacy Policy to gather more information on how to exercise their right to rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights.
8. RETURNS
In cases where the User acquires products on or through the Website of the owner, they are entitled to a series of rights, as enumerated and described below:
Right to Withdraw
The User, as a consumer and user, makes a purchase on the Website and therefore has the right to withdraw from said purchase within 14 calendar days without the need for justification.
This withdrawal period will expire 14 calendar days from the day the User or a third party authorized by them, other than the carrier, acquired physical possession of the purchased goods on the Limited Card Board Website or, in the case that the goods comprising their order are delivered separately, 14 calendar days from the day the User or a third party authorized by them, other than the carrier, acquired physical possession of the last of those goods comprising a single purchase order, or in the case of a service contract, 14 calendar days from the date of the contract’s execution.
To exercise this right of withdrawal, the User must notify their decision to Limited Card Board. They may do so, where applicable, through the contact spaces enabled on the Website.
The User, regardless of the means chosen to communicate their decision, must clearly and unequivocally express their intention to withdraw from the purchase contract. In any case, the User may use the withdrawal form template that Limited Card Board provides as an annex to these Conditions, however, its use is not mandatory.
To comply with the withdrawal period, it is sufficient that the communication expressing the unequivocal decision to withdraw is sent before the corresponding period expires.
In the event of withdrawal, Limited Card Board will refund all payments received from the User, including shipping costs (with the exception of additional costs chosen by the User for a different shipping method than the least expensive one offered on the Website) without undue delay and, in any case, no later than 14 calendar days from the date on which Limited Card Board is informed of the decision to withdraw by the User.
Limited Card Board will refund the User using the same payment method employed by the User to make the initial purchase transaction. This refund will not generate any additional cost to the User. However, Limited Card Board may withhold said refund until it has received the products or items of the purchase, or until the User presents proof of their return, whichever condition is met first.
The User can return or send the products to Limited Card Board at: Bailén, 10 3º 1ª - 08800 Vilanova i la Geltrú - Barcelona
And must do so without undue delay and, in any case, no later than 14 calendar days from the date on which Limited Card Board was informed of the decision to withdraw.
The User acknowledges knowing that they must assume the direct cost of returning (transport, delivery) the goods, if any were incurred. Given the nature of the goods, returns of products that have been unsealed, opened, handled, or do not present the original condition in which they were sent will not be accepted under any circumstances. Any handling of the wrapping or packaging will invalidate the return.
The User acknowledges knowing that there are exceptions to the right of withdrawal, as outlined in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case for: customized products; products that may deteriorate or expire quickly; CDs/DVDs of music or video without their factory-sealed wrapping; products that for reasons of hygiene or health come sealed and have been unsealed after delivery; supply of digital content without physical support.
In this same sense, the provision of a service that the User might contract on this Website is governed, as this same Law establishes that the Right of withdrawal will not apply to Users when the service provision has been fully executed, or when it has begun, with the express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by Limited Card Board, they will have lost their right of withdrawal.
In any case, no refund will be made if the product has been used beyond mere opening, if products are not in the same condition as delivered, or if they have suffered damage after delivery.
Likewise, products must be returned using or including all their original wrappings, instructions, and other documents that accompany them, if any, as well as a copy of the purchase invoice.
The withdrawal form template can be downloaded at the following link: https://limitedcardboard.es/documentos/modelo-formulario-desistimiento.pdf
Returns of defective products or shipping error
These are all cases where the User considers that, at the time of delivery, the product does not conform to what was stipulated in the contract or purchase order, and therefore, must contact Limited Card Board immediately and inform them of the existing discrepancy (defect/error) by the same means or using the contact details provided in the previous section (Right to Withdraw).
The User will then be informed about how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable time frame, if a refund or, where applicable, replacement is warranted.
The refund or replacement of the product will be carried out as soon as possible and, in any case, within 14 days following the date on which we send you an email confirming that a refund or replacement of the non-conforming item is warranted.
The amount paid for products returned due to some defect, when it actually exists, will be fully refunded, including delivery costs and any costs incurred by the User to make the return. The refund will be made using the same payment method that the User used to pay for the purchase.
In any case, the rights recognized by current legislation at any given time for the User, as a consumer and user, will always apply.
Warranties
The User, as a consumer and user, is entitled to warranties on the products they may purchase through this Website, in the terms legally established for each type of product, with Limited Card Board therefore being responsible for any lack of conformity that manifests within three years from the delivery of the product.
In this regard, products are considered to be in conformity with the contract whenever: they match the description provided by Limited Card Board and possess the qualities presented therein; they are suitable for the uses to which products of the same type are ordinarily destined; and they present the quality and performance typical of a product of the same type and are fundamentally expected from it. When this is not the case regarding the products delivered to the User, they must proceed as indicated in the Returns of defective products or shipping error section. Nonetheless, some of the products marketed on the Website may exhibit non-homogeneous characteristics provided that these derive from the type of material with which they were manufactured, and therefore form part of the individual appearance of the product, and are not considered a defect.
On the other hand, it could happen that the User purchases a product from a brand or manufactured by a third party on the Website. In this case, and considering the User believes it to be a defective product, they also have the option to contact the brand or manufacturer responsible for the product to find out how to exercise their legal warranty right directly against them within the three years following the delivery of said products. For this, the User must have kept all the information related to the product warranties.
9. LIMITATION OF LIABILITY
Unless the law states otherwise, Limited Card Board will not accept any liability for the following losses, regardless of their origin:
· any losses that are not attributable to any breach on its part;
· business losses (including loss of profit, income, contracts, anticipated savings, data, goodwill, or unnecessary expenses incurred); or
· any other indirect loss that was not reasonably foreseeable by both parties at the time the sales contract was formalized between the parties.
Similarly, Limited Card Board also limits its liability in the following cases:
- Limited Card Board applies all measures concerning providing a faithful display of the product on the Website; however, it does not assume responsibility for minimal differences or inaccuracies that may exist due to screen resolution issues, browser problems, or others of this nature.
- Limited Card Board will act with the utmost diligence to provide the transport company responsible for delivering the product object of the purchase order. Nevertheless, it does not assume responsibility for damages resulting from improper transportation functioning, especially due to causes such as strikes, roadblocks, and generally any others typical of the sector, which result in delays, losses, or theft of the product.
- Technical failures due to fortuitous causes or others that prevent normal operation of the service via the internet. Lack of Website availability due to maintenance or other reasons that prevent the service from being available. Limited Card Board employs all means at its disposal to carry out the purchase, payment, and shipping/delivery process of the products, nonetheless, it is exempt from liability for causes not attributable to it, force majeure, or acts of God.
- Limited Card Board will not be responsible for misuse and/or wear and tear of products that have been used by the User. Likewise, Limited Card Board will not be responsible for an incorrect return made by the User. It is the responsibility of the User to return the correct product.
- In general, Limited Card Board will not assume responsibility for any non-compliance or delay in fulfilling any of the obligations assumed when such is due to events outside its reasonable control, that is, due to force majeure, and this may include, by way of example but not exhaustively:
- Strikes, lockouts, or other claim actions.
- Civil unrest, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or preparations for war.
- Fire, explosion, storm, flood, earthquake, collapse, epidemic, or any other natural disaster.
- Impossibility of using trains, ships, planes, motor vehicles, or other means of transport, public or private.
- Impossibility of using public or private telecommunications systems.
- Acts, decrees, legislation, regulations, or restrictions of any government or public authority.
In this manner, the obligations will be suspended during the period in which the force majeure cause continues, and Limited Card Board will have an extension of time to fulfill them for a period equal to the duration of the force majeure cause. Limited Card Board will employ all reasonable means to find a solution that allows it to fulfill its obligations despite the force majeure cause.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Website, the User agrees that most communications with Limited Card Board will be electronic (email or notices published on the Website).
For contractual purposes, the User consents to using this electronic communication medium and acknowledges that all contracts, notifications, information, and other communications that Limited Card Board sends electronically meet the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and/or communicate with Limited Card Board through the contact details provided in these Conditions and, where applicable, through the contact spaces on the Website.
Likewise, unless otherwise stipulated, Limited Card Board may contact and/or notify the User via email or the postal address provided.
11. WAIVER
No waiver by Limited Card Board of a specific right or legal action or the failure by Limited Card Board to require strict compliance by the User with any of their obligations will imply, nor a waiver of other rights or actions arising from a contract or the Conditions, nor will it exonerate the User from fulfilling their obligations.
No waiver by Limited Card Board of any of these Conditions or of the rights or actions arising from a contract will take effect unless it is expressly stated that it is a waiver and is formalized and communicated to the User in writing.
12. NULLITY
If any of these Conditions are declared null and void by a final decision issued by a competent authority, the remaining clauses will remain in force, unaffected by such declaration of nullity.
13. ENTIRE AGREEMENT
These Conditions and any document explicitly referenced herein constitute the entire agreement existing between the User and Limited Card Board regarding the subject matter of the sale and replace any prior agreement, contract, or promise verbally or in writing by the same parties.
The User and Limited Card Board acknowledge having consented to the execution of a contract without relying on any statement or promise made by the other party, except as expressly mentioned in these Conditions.
14. DATA PROTECTION
The information or personal data that the User provides to Limited Card Board during a transaction on the Website will be processed in accordance with what is established in the Privacy Policy or data protection policy (contained, where applicable, in the Legal Notice and General Terms and Conditions of Use). By accessing, browsing, and/or using the Website, the User consents to the processing of such information and data and declares that all information or data provided is true.
15. APPLICABLE LAW AND JURISDICTION
Access, browsing, and/or use of this Website and the contracts for the purchase of products through it are governed by Spanish law.
Any controversy, problem, or disagreement that arises or is related to access, browsing, and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between Limited Card Board and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16. COMPLAINTS AND CLAIMS
The User can send their complaints, claims, or any other comments they wish to make to Limited Card Board through the contact details provided at the beginning of these Conditions (General Information).
Additionally, Limited Card Board has official complaint forms available to consumers and users, which they can request from Limited Card Board at any time, using the contact details provided at the beginning of these Conditions (General Information).
Also, if a dispute arises from the execution of this sales contract between Limited Card Board and the User, the User, as a consumer, can request an extrajudicial dispute resolution, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution for consumer disputes and amending Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: https://ec.europa.eu/consumers/odr/.
This General Terms and Conditions of Sale document was created on the day 03/04/2025.